APA Style
Kasmir, S.E.,M.M. (2006).
Etika Customer Service (Ed.1 cet.2).
Hoboken, NJ:
Libraries Unlimited.
Chicago Style
Kasmir, S.E.,M.M.
Etika Customer Service.
Ed.1 cet.2
Hoboken, NJ:
Libraries Unlimited,
2006.
Buku.
MLA Style
Kasmir, S.E.,M.M.
Etika Customer Service.
Ed.1 cet.2
Hoboken, NJ:
Libraries Unlimited,
2006.
Buku.
Turabian Style
Kasmir, S.E.,M.M.
Etika Customer Service.
Ed.1 cet.2
Hoboken, NJ:
Libraries Unlimited,
2006.
Buku.